Support - JawSculpt

How do I request a refund?

JawSculpt subscriptions and purchases are handled through Apple, so refund requests usually need to go through Apple directly.

How to request a refund:

Go to reportaproblem.apple.com
Sign in with your Apple ID
Select the JawSculpt purchase
Follow Apple's refund steps

What should I do if my scan is not working?

Try these basics first:

Use clear front and side photos
Make sure your face is fully visible
Retake the scan in better lighting
Close and reopen the app

If the issue continues, email us with your device model, iOS version, and a screenshot if possible.

How do I manage or cancel my subscription?

You can manage subscriptions through your Apple account settings:

Open Settings on your iPhone
Tap your Apple ID
Tap Subscriptions
Select JawSculpt

How do I remove my scans or app data?

JawSculpt is intended to keep most of your results and app data locally on your device. If you need help removing scans or clearing app data, contact support and we will help point you to the right steps.

How can I ask about privacy or data deletion?

Email support@jawsculpt.app and describe what you want removed or clarified. We can help explain the app's local-data behavior and point you to the appropriate deletion steps available to users.

Why am I not receiving notifications?

Make sure notifications are enabled for JawSculpt in your iPhone settings. If they are already enabled and you still have issues, contact us.

Frequently Asked Questions